top of page
.webp)
Streamlining Patient Appointments with WhatsApp: A Healthcare Provider's Guide
Summary: Key Takeaways The 98% Open Rate: WhatsApp outperforms email (20% open rate) for appointment confirmations and reminders. The 'Hybrid' Model: AI chatbots handle booking logistics (the machine part) to free up your staff to show patient empathy (the human part). Compliance is Essential: The WhatsApp Business API (not the personal app) ensures HIPAA/GDPR compliance through authorized providers. Regional Strategy: Adapt your approach—add payment integration for India
Sep 21, 2024
bottom of page